keha88 Frequently Asked Questions

Creating a keha88 account takes under two minutes. Visit keha88.app, tap the registration link, and fill in your full name, date of birth, mobile number, and a secure password. You must be at least 21 years old to register. Once your basic details are submitted, your account is active and you can make your first deposit immediately via bKash, Nagad, or Rocket.

keha88 requires a government-issued photo ID to verify your account before processing withdrawals. Accepted documents include your National ID card (NID), passport, or driving licence. You may also be asked to provide a proof-of-address document such as a utility bill or bank statement. Documents can be submitted through your account dashboard, and verification is typically completed within 24 hours.

No — each player is permitted to hold exactly one keha88 account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any balances. If you have accidentally created a second account, contact keha88 support via live chat immediately to resolve the situation.

You can reset your keha88 password by clicking the "Forgot Password" link on the login page. Enter your registered mobile number or email address, and a one-time password (OTP) reset link will be sent to you. Follow the instructions to set a new password. If you do not receive the reset message within five minutes, check your spam folder or contact the keha88 support team via live chat.

To permanently close your keha88 account, contact our support team at [email protected] with the subject line "Account Closure Request" and include your registered username. Before closure, any remaining balance will be withdrawn to your verified payment method. If the closure request is related to a gambling problem, keha88 strongly recommends using our self-exclusion tool instead, which provides immediate protection while preserving your account data.

To deposit via bKash on keha88, go to your account cashier, select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions. You will be prompted to complete the transaction through your bKash app or by sending a payment to the keha88 bKash merchant number. The deposit is credited to your keha88 account instantly once the transaction is confirmed by bKash.

Nagad deposits on keha88 are processed instantly in most cases. Once you complete the payment through your Nagad app and the transaction is confirmed, the funds appear in your keha88 account balance within seconds. During periods of high network traffic, there may occasionally be a delay of up to five minutes. If your balance has not updated after ten minutes, contact the keha88 support team with your Nagad transaction reference number.

The minimum deposit on keha88 is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. For bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank, the minimum is ৳500. There is no maximum deposit limit for standard players, although high-value deposits may trigger an additional identity verification step as part of our standard security process.

The minimum withdrawal on keha88 is ৳500. Withdrawals are sent to your verified payment method — bKash, Nagad, Rocket, Upay, or a verified bank account. You cannot withdraw to a payment method you have not previously used to deposit. Your keha88 account must be fully KYC-verified before any withdrawal is processed; unverified accounts will be prompted to submit identity documents before the withdrawal can proceed.

keha88 processes withdrawal requests within 24 hours on business days. Mobile wallet withdrawals to bKash, Nagad, and Rocket are typically completed within 1–3 hours of approval. Bank transfer withdrawals to accounts at Dutch-Bangla Bank, BRAC Bank, City Bank, or Islami Bank may take 1–3 business days depending on interbank processing times. Withdrawals submitted during national holidays in Bangladesh may experience slight delays.

keha88 does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction fees according to their current tariff. keha88 has no control over third-party payment provider fees. We recommend checking your mobile wallet app for the latest fee schedule before initiating a transaction.

Yes — keha88 offers comprehensive cricket betting coverage including Bangladesh Premier League (BPL) matches, as well as the IPL, T20 World Cup, and other international fixtures featuring the Bangladesh Tigers. You can bet on match winners, top batsman, total runs, over/under, and a range of ball-by-ball live betting markets. Cricket betting is available on the keha88 Platform both pre-match and in-play during live matches.

keha88 hosts an extensive collection of slot games from leading providers including Pragmatic Play, NetEnt, and Microgaming. The library includes classic three-reel slots, video slots with multiple paylines, progressive jackpot slots, and branded titles. Players can filter games by provider, volatility, or theme. All slots on the keha88 Platform use certified random number generators (RNGs) to ensure fair and unpredictable outcomes on every spin.

Live casino games on keha88 are streamed in real time from professional studios by providers including Evolution Gaming and Ezugi. To play, log in to your keha88 account, navigate to the Casino section, and choose a live table game such as Live Baccarat, Live Blackjack, Live Roulette, or Live Teen Patti. A real human dealer runs the game via HD video stream. You place bets through an on-screen interface and results are determined in real time.

keha88 is fully optimised for mobile use in Bangladesh. The Platform runs smoothly in any modern mobile browser on Android and iOS devices without requiring a separate app download. Simply open keha88.app in your phone's browser and you have full access to all games, betting markets, account management, and payment options. The mobile layout is designed specifically for small screens and touch navigation.

RTP varies by game and provider on the keha88 Platform. Most slots from Pragmatic Play and NetEnt carry an RTP of 94%–97%. The specific RTP for each game is available in the game's paytable or information panel — tap the "i" or "?" icon before starting a session to view it. keha88 does not modify the RTP set by the game provider; all games run at their published certified rates.

The keha88 welcome bonus is offered to new players on their first qualifying deposit. The bonus amount and match percentage are displayed on the current promotions page inside your account. To claim, make a deposit that meets the minimum qualifying amount, and the bonus is credited automatically. Welcome bonuses come with wagering requirements that must be met before any bonus-derived winnings can be withdrawn — always read the full bonus terms before opting in.

Wagering requirements on keha88 specify how many times you must bet the bonus amount (or bonus plus deposit, depending on the specific offer) before withdrawing winnings derived from that bonus. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. The full wagering requirement for each promotion is shown in its individual terms at the time of claiming.

Yes — keha88 bonuses carry an expiry period that begins from the moment the bonus is credited to your account. The typical expiry window is 7 to 30 days depending on the promotion, and if the wagering requirement is not completed within that period, the bonus and any associated bonus winnings are forfeited. Deposit funds in your main wallet are not affected by bonus expiry. Check the specific terms of each promotion for its exact expiry date.

keha88 rewards regular players through a tiered loyalty programme. As you play, you accumulate loyalty points based on your wagering activity across casino games, slots, and sports betting. Higher tiers unlock improved reload bonuses, faster withdrawal processing, dedicated account support, and exclusive promotions. Players who qualify for the VIP tier receive personalised offers and priority service. Full details of the current loyalty tiers are available in your keha88 account dashboard.

No — bonus funds on keha88 cannot be withdrawn directly. Only winnings generated from real-money (non-bonus) deposits or winnings that have already cleared the full wagering requirement can be requested for withdrawal. If you prefer not to participate in a bonus, you may decline the offer before making your deposit. Once a bonus has been credited, it cannot be removed without forfeiting the bonus balance and any associated winnings derived from it.

keha88 is a safe and reliable platform for Bangladesh players. All data transmitted between your device and the keha88 servers is protected by SSL encryption, and player funds are held in segregated accounts separate from operational funds. keha88 uses certified RNG technology from verified game providers and enforces strict KYC procedures to prevent fraud and money laundering. The Platform does not share or sell your personal data to third parties for marketing purposes.

keha88 operates as an international online entertainment platform accessible to Bangladeshi players. Online gambling regulations in Bangladesh are complex and evolving; keha88 strongly recommends that all players satisfy themselves that participation is permitted under applicable local laws before registering or depositing. keha88 does not claim to hold a Bangladeshi gaming licence and does not make representations about the legal status of online gambling in any specific jurisdiction.

The minimum age to register and play on keha88 is 21 years. This age requirement is strictly enforced. keha88 verifies player age during the KYC process, and any account found to belong to a person under 21 is immediately closed. All deposits made by underage players are refunded to the originating payment method following investigation. If you suspect an underage person is using the Platform, please contact keha88 support immediately.

To request self-exclusion from keha88, contact our support team via live chat or send an email to [email protected] with the subject line "Self-Exclusion Request" and your keha88 username. You can choose an exclusion period of 6 months, 1 year, 3 years, or permanently. The restriction is applied immediately upon verification. During self-exclusion, your account is deactivated, all marketing is stopped, and you cannot log in or deposit. The period cannot be shortened once activated.

Deposit limits on keha88 can be set directly from your account settings under the Responsible Gaming section. Choose a daily, weekly, or monthly limit and enter your preferred maximum amount in BDT. Limit reductions take effect immediately. Limit increases require a 48-hour cooling-off period before they become active, giving you time to reconsider. The minimum deposit limit you can set is ৳500. keha88 strongly encourages all players to use deposit limits as a standard budgeting tool.

If gambling is starting to feel like more than entertainment, keha88 urges you to act immediately. Contact our support team via live chat or at [email protected] — our responsible gaming specialists are available 24 hours a day, 7 days a week and will help you activate a time-out, set strict limits, or begin a self-exclusion without judgement. You should also speak to a trusted family member or a local healthcare professional. Taking action early makes the path to recovery significantly easier.