π‘οΈ Player Protection
Responsible Gaming at keha88
keha88 is committed to providing a safe, fair, and enjoyable environment for all players in Bangladesh. Our responsible gaming tools help you stay in control β because your wellbeing always comes first.
Strictly 21 and Above
keha88 enforces a hard minimum age requirement. No person under the age of 21 is permitted to register, deposit funds, or participate in any game or bet on the Platform.
Six Pillars of Responsible Gaming
Everything keha88 builds around player protection is grounded in these six core commitments. We apply them consistently for every player across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh.
Play for Fun
Gambling on keha88 is entertainment, not a source of income. We encourage players to set a budget and stick to it.
Time Awareness
It is easy to lose track of time when gaming. Use our session timer and time-out features to stay aware of how long you play.
Deposit Limits
Set daily, weekly, or monthly deposit limits on your keha88 account to keep your spending within a comfortable range.
Self-Exclusion
If you feel you need a break, request a temporary or permanent self-exclusion at any time through live chat or email.
Account Controls
Manage loss limits, wager limits, and session length caps directly from your account settings with immediate effect.
Support Access
Our responsible gaming support team is available 24/7. Reach us via live chat or at [email protected] any time.
Your Responsible Gaming Toolkit
keha88 provides a comprehensive set of tools that give you direct control over your gaming activity. All tools take effect immediately upon request and cannot be reversed during their active period.
Deposit Limits
Set a maximum deposit amount per day, per week, or per calendar month. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limit increases take 48 hours to activate; decreases take effect immediately. Minimum limit: ৳500. This tool is particularly useful for players who prefer a fixed monthly gaming budget.
Loss Limits
Set a cap on how much you are willing to lose within a defined period. When your net losses reach the limit you have set, your account is automatically restricted from placing further wagers for the remainder of that period. This tool helps prevent chasing losses β one of the most common patterns in problem gambling behaviour.
Wager Limits
Control the total amount you are allowed to wager (stake) within a rolling period, regardless of whether you win or lose. Wager limits apply across all game types on the keha88 Platform, including live casino, slots, crash games, and cricket betting.
Time-Out / Cooling-Off Period
Take a short break from gambling with a temporary time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Your account balance is preserved and you can resume play once the period ends. Time-outs cannot be cancelled early.
Self-Exclusion
If you feel that gambling is becoming a problem, you can request a self-exclusion for a period of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully deactivated and all marketing communications are stopped. keha88 will make reasonable efforts to enforce the exclusion across all products on the Platform. To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request".
Session Time Reminders
Enable automatic session reminders to receive a notification after a set amount of continuous play time (e.g., every 30, 60, or 90 minutes). These reminders prompt you to review your activity and decide whether to continue or take a break. Session reminders are a lightweight but effective tool for maintaining awareness of your gaming habits.
Reality Check and Account History
Access your full gaming history at any time from your account dashboard, including total deposits, total withdrawals, net gaming outcome, and a session-by-session log. Reviewing this data regularly is one of the most effective ways to stay informed about the true cost and time of your gaming activity.
Warning Signs of Problem Gambling
Most people who gamble on keha88 do so responsibly and within their means. However, for a small number of players, gambling can become harmful. Being able to recognise the warning signs early is the first step toward regaining control.
- Using rent, food, or bill money for gambling deposits
- Borrowing money from friends or family to fund gaming sessions
- Feeling anxious or guilty about the amount you have spent
- Making larger deposits than you originally planned
- Continuing to play after losing in order to "win it back"
- Increasing the size of your bets after a losing streak
- Feeling that the next bet will definitely be a winner
- Spending significantly more time gambling after a loss than originally planned
- Gambling for much longer than you intended on a regular basis
- Missing meals, sleep, work, or family obligations due to gaming sessions
- Feeling irritable or restless when you are not able to gamble
- Thinking about gambling frequently when you are doing other activities
- Lying to family members or friends about how much you gamble or spend
- Hiding bank statements, transaction histories, or account balances
- Feeling shame or embarrassment about your gaming activity
- Creating secondary accounts to bypass self-exclusion or limits
- Feeling anxious, depressed, or low when not gambling
- Using gambling as a way to escape stress, sadness, or other problems
- Mood swings tied to wins and losses β extreme highs and lows
- Difficulty concentrating on daily tasks because of thoughts about gambling
If you recognise any of these signs in yourself or someone you know, please reach out to the keha88 support team immediately via live chat or at [email protected]. Our responsible gaming specialists are available 24 hours a day, 7 days a week.
Are You Gambling Responsibly?
Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly encourage you to use one of our responsible gaming tools or speak with a support specialist.
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Do you gamble with money intended for essential expenses? Rent, food, transport, or utility bills should never be used for gambling deposits.
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Do you find it hard to stop once you have started? Difficulty stopping a session even when you planned to is an early warning sign.
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Have you tried to cut back but found it difficult? If your own efforts to reduce your gambling have repeatedly failed, external tools may help.
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Do you gamble to escape problems or relieve negative emotions? Using gambling as a coping mechanism significantly increases the risk of dependency.
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Have friends or family expressed concern about your gambling? Outside perspectives are often more objective; take their concerns seriously.
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Do you feel the need to gamble with increasing amounts to get the same excitement? Escalating wager sizes to maintain the same thrill is a classic indicator of problematic behaviour.
How to Request Responsible Gaming Support
Reaching out for help is straightforward. Follow the steps below to activate any responsible gaming tool or to speak with a keha88 support specialist.
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1
Log in to Your keha88 Account Navigate to your Account Settings page. Most self-service tools β including deposit limits, loss limits, wager limits, and session reminders β can be activated directly from your account dashboard without needing to contact support.
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2
Open Live Chat for Immediate Assistance If you need to request a time-out or self-exclusion, or if you are experiencing a gambling-related crisis, open the live chat widget on the keha88 Platform. Our team is available 24 hours a day, 7 days a week. Identify yourself as needing responsible gaming support so the specialist can assist you promptly.
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Send an Email Request For self-exclusion requests or formal responsible gaming queries, send an email to [email protected] with the subject line "Responsible Gaming Request β [Your Username]". Include your preferred tool, the duration, and any specific circumstances. We will respond within 5 business hours and apply the restriction immediately upon verification of your identity.
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Confirm Your Request You will receive a confirmation message once your chosen tool has been activated on your account. Keep this confirmation for your records. If you do not receive confirmation within 24 hours of a self-exclusion request, please follow up via live chat to ensure the restriction has been applied.
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Seek External Support if Needed keha88 strongly encourages players who are struggling with problem gambling to seek professional support beyond what we can provide as a gaming platform. Speak to a trusted family member, a local healthcare professional, or a mental health support service in your area. Taking this step shows real courage and is the most important action you can take.
Protecting Minors
keha88 takes the protection of minors extremely seriously. We use industry-standard age verification processes during account registration and before processing any withdrawal. Players are required to confirm that they are aged 21 or above at the point of registration, and additional identity documents may be requested at any stage of the verification process.
If you share a device with other household members β particularly children or teenagers β we strongly recommend taking the following precautions to prevent underage access to the keha88 Platform:
- Never save your keha88 username or password in a shared browser profile.
- Always log out of your keha88 account when you have finished your session.
- Enable a device PIN, screen lock, or parental control software to restrict access to gambling sites.
- Do not share your account credentials with anyone, regardless of their age.
- Speak openly with young people in your household about the risks of gambling so they understand why they must not access these services.
If keha88 suspects or discovers that an account is being operated by a person under the age of 21, the account will be immediately suspended, all pending transactions will be cancelled, and the matter will be reviewed by our compliance team. Deposits made by underage players will be refunded to the originating payment method after investigation.
Our Responsible Gaming Policy
keha88 is fully committed to responsible gaming as a core operating principle, not merely a regulatory obligation. We believe that sustainable player entertainment depends on our players feeling safe, supported, and in control at all times. Every product decision at keha88 β from game selection to promotional mechanics to account tooling β is evaluated through a responsible gaming lens.
We do not target vulnerable individuals in our marketing. Our promotions are designed for recreational players who engage with gaming as entertainment, and we make every effort to exclude players who have opted into self-exclusion or who show signs of problem gambling from receiving promotional communications. Bonus terms are written in plain English and presented clearly so all players understand what they are agreeing to before accepting an offer.
keha88 monitors account activity for indicators of problem gambling on an ongoing basis. Where our responsible gaming algorithms flag unusual patterns β such as a sudden large increase in deposit frequency, a high volume of loss-chasing behaviour, or session lengths significantly beyond a player's historical average β our team will proactively reach out to the player to check in and offer available tools. This proactive monitoring is part of our commitment to player welfare across Bangladesh.
This Responsible Gaming policy is reviewed and updated at least annually. For questions about this policy or to provide feedback on our responsible gaming practices, contact us at [email protected].
Remember: Gambling should always be a fun, recreational activity played within your means. If it stops being fun, it is time to stop. keha88 is here to help β reach out to our support team at any time, 24 hours a day, 7 days a week.
Play Smart, Play Safe
You have reviewed our full Responsible Gaming commitment. keha88 offers a wide range of games β from live casino and slots to cricket betting β all designed for responsible, enjoyable entertainment. Log in to your account to set your limits and explore our games safely.
Login to keha88 Explore keha88 Casino Read Our FAQkeha88 is strictly for adults aged 21 and above. Gambling involves financial risk and is intended for entertainment purposes only. If you feel gambling is becoming a problem, please use the self-exclusion or limit tools described on this page, or contact our support team 24/7 at [email protected]. Play responsibly.