keha88 Terms & Conditions

1. General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you") and keha88 ("keha88", "we", "us", "the Platform") governing your access to and use of the keha88 website located at keha88.app and all related services, games, and features offered therein (collectively, "the Service").

By creating a keha88 account, logging in, depositing funds, or participating in any game or betting market on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the keha88 Platform.

keha88 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated via a notice on the Platform. Your continued use of the Service after any such changes constitutes your acceptance of the updated Terms. It is your responsibility to check this page periodically for updates.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and keha88.

2. Eligibility and Account Registration

2.1 Age Requirement

The keha88 Platform is strictly available to individuals who are 21 years of age or older. By registering, you confirm that you meet this minimum age requirement. keha88 reserves the right to request age-verification documentation at any time. Any account found to belong to a person under the age of 21 will be permanently closed, and any funds held in that account will be forfeited in accordance with applicable policy.

2.2 Jurisdiction

You are responsible for ensuring that accessing and using the keha88 Platform is lawful in your jurisdiction. keha88 does not provide legal advice. It is your sole responsibility to determine whether online gaming is permitted under the laws applicable to you. keha88 makes no representation that the Service is legal in any specific jurisdiction.

2.3 One Account Per Person

Each player is permitted to hold only one active keha88 account. The creation of duplicate, secondary, or shared accounts is strictly prohibited. Where keha88 identifies multiple accounts linked to the same individual — by device, IP address, payment method, or identity documents — all duplicate accounts will be closed, and any balances, bonuses, or pending withdrawals associated with those accounts may be voided without prior notice.

2.4 Accurate Information

You agree to provide truthful, accurate, and complete information during registration and to keep that information up to date. Providing false information — including false names, dates of birth, or payment details — is a material breach of these Terms and may result in immediate account closure and forfeiture of any funds held on the Platform.

2.5 Account Security

You are solely responsible for maintaining the confidentiality of your keha88 username and password. You must not share your login credentials with any third party. keha88 will not be held liable for any loss arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorised access, you must contact keha88 support immediately via live chat.

3. Deposits and Payment Methods

3.1 Accepted Payment Methods

keha88 accepts deposits via a range of Bangladesh-based mobile financial services and bank transfer channels, including but not limited to: bKash, Nagad, Rocket, Upay, and direct bank transfer from major Bangladesh banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Accepted methods are subject to change. The current list of available deposit options is displayed in your keha88 account dashboard.

3.2 Minimum Deposit

The minimum deposit amount via bKash, Nagad, and Rocket is ৳100. Minimum amounts for other payment channels are displayed at the point of transaction within your account. keha88 does not charge a processing fee on standard deposits; however, your payment provider may apply their own transaction charges.

3.3 Deposit Ownership

All funds deposited into your keha88 account must come from a payment account that is registered in your own name. You must not deposit funds on behalf of a third party, and you must not allow third parties to fund your keha88 account. Deposits originating from unverified or third-party payment sources may be held pending investigation and may be returned to the originating account.

3.4 Currency

All transactions on the keha88 Platform are processed in Bangladeshi Taka (BDT / ৳). Where applicable, currency conversion is applied at the rate determined by keha88 at the time of the transaction. keha88 is not responsible for exchange rate fluctuations or conversion fees charged by third-party financial providers.

4. Withdrawals

4.1 KYC Verification Requirement

Before any withdrawal can be processed, your keha88 account must pass Know Your Customer ("KYC") identity verification. This typically requires submission of a government-issued photo identification document (such as a National ID card or passport) and proof of the payment method you intend to use for withdrawal. keha88 may request additional documentation at its discretion. Failure to complete KYC verification will result in withdrawal requests being held until verification is satisfactorily completed.

4.2 Minimum Withdrawal

The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed. keha88 does not charge a withdrawal processing fee; however, your mobile financial service provider (e.g., bKash, Nagad) may apply their standard transaction charges.

4.3 Processing Times

Withdrawals to verified bKash and Nagad accounts are typically processed within 15 minutes of approval, available 24 hours a day including weekends and public holidays. Bank transfer withdrawals may take up to one (1) business day. keha88 does not guarantee processing times and accepts no liability for delays caused by third-party payment networks or banking systems.

4.4 Withdrawal to Original Method

Withdrawals will generally be directed to the same payment method used to make the original deposit. keha88 reserves the right to require withdrawal via an alternative method if deemed necessary for fraud prevention or regulatory compliance purposes.

4.5 Bonus-Funded Balances

Funds derived from bonus credits are subject to applicable wagering requirements before they become eligible for withdrawal. Any attempt to withdraw bonus funds prior to meeting wagering requirements will result in the bonus and associated winnings being removed from the account balance. Real-money deposits are not subject to wagering requirements and may be withdrawn at any time subject to KYC compliance.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and promotional incentives offered by keha88 are subject to specific terms including but not limited to: minimum qualifying deposit amounts, wagering requirements, game contribution weightings, maximum bet limits while a bonus is active, and expiry periods. These specific terms are communicated at the time each promotion is presented. In the event of a conflict between these general Terms and a promotion-specific term sheet, the promotion-specific terms shall prevail.

5.2 Welcome Bonus

New keha88 players may be eligible for a welcome bonus of up to ৳20,000 on their first deposit, subject to the qualifying deposit amount and the wagering requirements published alongside the offer at the time of registration. The welcome bonus is available to first-time keha88 accounts only and may not be combined with other promotional offers unless explicitly stated.

5.3 Wagering Requirements

Unless otherwise specified, bonus funds are subject to a wagering requirement that must be met before any winnings generated from those funds can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount or to the combined deposit-plus-bonus amount, as stated in the relevant promotion terms. Different game types contribute to wagering requirements at different rates — slots typically contribute 100%, while live casino, sports betting, and table games may contribute at a reduced rate or not at all.

5.4 Bonus Abuse

keha88 actively monitors accounts for bonus abuse, including but not limited to: creation of multiple accounts to claim the same promotion, use of low-variance betting strategies designed to extract bonus value with minimal genuine play, coordinated betting between accounts, and exploitation of offer conditions in bad faith. Where bonus abuse is detected, keha88 reserves the right to void the bonus, remove any winnings derived from that bonus, and close the account without prior notice.

6. Gameplay Rules and Restrictions

6.1 Game Availability

keha88 reserves the right to withdraw, suspend, or modify any game or betting market at any time without prior notice. This includes temporary unavailability due to technical maintenance, provider-side issues, or regulatory requirements. keha88 accepts no liability for losses incurred as a result of game unavailability.

6.2 Betting Limits

Minimum and maximum bet limits are applied on a per-game, per-market, and per-table basis and are displayed within each game interface. keha88 reserves the right to adjust betting limits at any time, including applying individual account-level limits where it deems this necessary for risk management or responsible gaming purposes.

6.3 Malfunction and Software Errors

In the event of a software malfunction, technical fault, or display error that results in an incorrect payout, an incorrect price, or the appearance of a win that is not genuine, keha88 reserves the right to void the relevant round or bet and return the staked amount to the player's account. Deliberate exploitation of known software errors or glitches is considered fraudulent conduct and will result in account closure and forfeiture of all funds.

6.4 Sports Betting

All sports bets are subject to the specific rules applicable to the relevant sport and market. keha88 follows industry-standard settlement rules. In the case of an event being abandoned, postponed, or decided under exceptional circumstances, bets will be settled in accordance with the relevant sport's governing rules and keha88's stated settlement policy published on the Platform. Disputes regarding settlement outcomes must be raised with keha88 support within 48 hours of the official result being posted.

6.5 Prohibited Activities

The following activities are strictly prohibited on the keha88 Platform and constitute grounds for immediate account closure and forfeiture of funds:

• Using automated software, bots, scripts, or any third-party tools to interact with the Platform
• Colluding with other players to manipulate game outcomes
• Using the Platform for money laundering, fraud, or any other unlawful financial activity
• Engaging in matched betting or arbitrage strategies using keha88 bonus funds
• Attempting to reverse-engineer, copy, or interfere with any part of the Platform's code or infrastructure
• Impersonating another person or providing false identification documents

7. Responsible Gaming

keha88 is committed to providing a safe and responsible gaming environment for all players. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible at any time through your account settings.

If you believe that your gambling is becoming problematic, we strongly encourage you to make use of these tools and to seek independent support. Full details of the responsible gaming tools available on keha88 and guidance on external support organisations are available on our Responsible Gaming page.

keha88 is strictly a 21+ platform. We conduct age verification checks as part of the KYC process and take our obligations to prevent underage gambling seriously. Any account found to be operated by a person under the age of 21 will be immediately closed.

8. Privacy and Data

keha88 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering a keha88 account, you consent to the collection and processing of your personal data as described in that policy. Your data is used for account management, KYC verification, fraud prevention, customer support, and where applicable, for sending promotional communications where you have opted in to receive them.

All data transmitted between your device and the keha88 Platform is protected by SSL encryption. keha88 does not sell your personal data to third parties for marketing purposes.

9. Intellectual Property

All content on the keha88 Platform — including but not limited to text, graphics, logos, game interfaces, software, trademarks, and trade names — is the property of keha88 or its licensed third-party providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your own personal, non-commercial gaming purposes. Any reproduction, distribution, modification, or commercial use of any Platform content without prior written consent from keha88 is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by applicable law, keha88, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of profits, loss of data, loss of goodwill, or any other financial loss, even if keha88 has been advised of the possibility of such damages.

keha88's aggregate liability to you for any direct damages arising from your use of the Service shall not exceed the total amount of real-money funds held in your keha88 account at the time the claim arises. This limitation of liability applies regardless of the legal theory upon which the claim is based.

keha88 does not guarantee uninterrupted, error-free access to the Platform and shall not be liable for any loss arising from technical outages, internet connectivity issues, or third-party service failures beyond our reasonable control.

11. Account Suspension and Closure

11.1 Closure by the Player

You may request closure of your keha88 account at any time by contacting the support team via live chat. Upon closure, any real-money balance remaining in your account will be refunded to your verified payment method, subject to any outstanding wagering requirements or pending withdrawal processing times. Bonus balances and bonus-derived winnings that have not met wagering requirements will be forfeited at the time of account closure.

11.2 Closure by keha88

keha88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including where:

• A player has breached any provision of these Terms
• Fraudulent, deceptive, or collusive activity is suspected
• An account is found to be linked to money laundering or other criminal activity
• A player is found to be under 21 years of age
• A player has requested self-exclusion under our Responsible Gaming policy
• Continued operation of the account poses a risk to other players or to the integrity of the Platform

In cases of account closure due to Terms violation, keha88 reserves the right to withhold any remaining balance pending investigation. In cases where fraud or criminal activity is confirmed, the matter may be referred to the relevant authorities.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which keha88 operates. Any dispute arising between you and keha88 in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies of that jurisdiction.

Before initiating any formal dispute, you agree to first contact the keha88 support team to attempt resolution informally. keha88 aims to respond to and resolve all player disputes within 10 business days of the initial formal complaint being received.

Nothing in these Terms shall limit your statutory rights as a consumer under applicable law.

13. Contact Information

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to contact keha88 for any reason related to your account or these Terms, please reach out to the support team using the details below:

Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the keha88 Platform.
Response Time: Live chat queries are typically answered within 2 minutes during peak hours (18:00–24:00 BST, UTC+6).